Most businesses are leaking $100K+ a year.
I find the leaks, then build the systems that close them.
The money goes out through missed calls, follow-up that never happens, work still done by hand, and knowledge trapped in one person’s head. There are 12 places to check — most owners can name 2. AI is how the fix gets built. It isn’t the point.
12 leaks, your numbers, no email required. And if we build: it shows up on your P&L, or it doesn’t ship.
Where the money goes.
Tap any of them — the free audit runs the math in your own numbers, rounded down.
Hot leads you miss
Hours lost to manual work
Knowledge stuck in people’s heads
Money you never asked for
Built for Emerald Health —
and the practices whose phones we answer.
When a Seattle-area optometry practice was losing after-hours calls to voicemail, we mapped where patients were being lost and deployed a voice agent that books straight into the schedule — $4,300 of booked appointments within days of going live, no staff added.
How the voice work is builtThe six systems I build most.
Which of these you need is what the audit decides. Most owners guess wrong about their own list — it’s almost never the thing they came in asking for.
Data and reporting systems
The numbers assembled once, automatically, instead of rebuilt by hand every month. One team lead was losing one to two full days a month to that.
Automation for the repetitive work
Measurements in, formatted bids out — in your layout, not a generic one. Intake, qualification, CRM updates, the follow-up that never happens.
Knowledge out of people’s heads
The SOPs, the training, the answers that currently live in one person and walk out when they do. Turned into something the whole team can ask.
Marketing that converts what you already get
Most sites lose the visitor before the form. Fixing the buying journey usually beats buying more traffic — and it’s cheaper.
Voice agents that answer and book
Every call answered, every hour, in your language — with the compliance posture healthcare demands. Whether it’s your first fix or your fifth is what the audit decides.
Vendor and spend audits
What you’re paying for phones, connectivity and services, re-quoted through my supplier lanes. The audit is free — the supplier pays me — and any setup costs are quoted up front.
You don’t have an AI problem.
You have an unconnected-data problem.
Every business runs on a hidden network — contacts, calls, records, and the relationships between them. Most of it sits in pieces, unseen and unworked. Connected into one map, it shows you where the money is leaking and what to fix first. That map is what we build.
From scattered points to a system that runs.
Four moves, in order. Most engagements start at step one and earn their way to the next.
Find the loss
We start where it hurts: the missed calls, the dead follow-ups, the revenue leaking in places you never look. Money first — clarity follows.
Map the business
We connect your data and relationships — contacts, calls, records — into one living map, so you can finally see how your business actually moves.
Build the system
Automation, voice agents, workflows that turn the map into motion. And the honest part most won’t tell you: where AI doesn’t belong yet.
Answer for the result
It shows up on your P&L, or it doesn’t ship. One person accountable from the first call to the number at the end.
The questions and the math for each. Use your numbers, round down, total it.
Which one is you?
Three kinds of businesses, the same 12 leaks — yours just leak in a different order.
Trades & home services
Measurements in, formatted bids out — in your layout, not a generic one.
The call that rings Friday at 6pm sits until Monday — and the job goes to whoever answered.
Run the trades numbersClinics & practices
After-hours calls go to voicemail — and the patient books with the next practice on the list.
Every call answered, with the compliance posture healthcare demands: $4,300 of appointments booked within days for one practice, no staff added.
See the practice fixesRecruiting, agencies & professional services
Follow-up that never happens. Reporting rebuilt by hand every month.
The process that lives in one person’s head — and walks out the door when they do.
Run your numbersStart small. Expand when the numbers prove it.
Two of these cost nothing. Most people start at $500 and expand only once the numbers say so — nobody signs the top rung cold.
Prices are what they are on every call — you shouldn’t have to get on the phone to find out whether you can afford to talk to me.
Not a vendor. Not a dashboard.
Someone who answers for it.
Most AI shows up as another tool nobody owns. I work the other way: I sit on your side of the table, learn how your business actually moves, and stay accountable from the first call to the result. If AI isn’t the answer, I’ll tell you that too.
It’s the difference between buying software and gaining understanding — control of your own data, and a system you can steer by.
More about how I workFrom the people who’ve worked with me.
"It probably cuts my average proposal time in half… To get all of the fine print that I have, I would have needed a lawyer to help with it."
Nate
Electrician & general contractor — built the proposal for a $120,000 contract he won
"If Suk hadn't invited me to Casual Intelligence, I'd probably still be that guy from the 1900s worried about Skynet, not using AI today… It probably would have taken me 13 to 15 months to do it. And I did it in two."
David Vudragovich
Owner, Agent David Cares — insurance
Casual Intelligence
The Wednesday roundtable where operators show the systems they actually run — live builds, real numbers, no pitches. Season 2 is a founding membership: $79/mo, first ten seats locked for life.
The point was never
the technology.
A Sunday afternoon on an island in the Seine. Ordinary people doing nothing in particular — and a painter free to spend two years rendering them, dot by dot, because someone decided that was worth the time. It hangs in Chicago still.
That’s the world worth building toward: people whose hours belong to them, work made freely, and the good of it kept for whoever comes next. Automation is a means. The end is the time it hands back.
From the collection
A Sunday on La Grande Jatte — 1884
Georges Seurat, 1884–86
Art Institute of Chicago · Public domain
Let’s find where your business is leaking.
In 30 minutes we’ll map where you’re losing money, what it would take to fix it, and whether I’m the right person to build it with you.
A working session, not a sales pitch.
Book your callOr call directly: (425) 494-4489