Not a vendor. Not a dashboard.
Someone who answers for it.
I’m Sukhneet — Sukh. I sit on your side of the table, learn how your business actually moves, and stay accountable from the first call to the number at the end. If AI isn’t the answer, I’ll tell you that too.
Understand the people first.
The technology follows.
I started a decade ago as a UX researcher — the work of figuring out how people actually behave, not how a slide deck says they should. The tools have changed completely since then. The method hasn’t. Every system I advise on or build starts from how patients, staff, and owners really move — because AI that ignores people fails quietly, and quiet failures are the expensive kind.
Enterprise method, owner’s scars.
My research career runs through Facebook and CVS Health, where my work shaped experiences for over a million monthly users. My operating career is less typical: I’ve run a fire-mitigation company, led a nursing home through COVID, and grown a family optometry practice 200% in under a year.
That combination is the whole point. Enterprise-grade method, applied by someone who has personally answered the phones, made payroll, and lived with the systems he chose. I advise the way an owner would actually want to be advised.
Why I call it a Cosmos.
Every business runs on a hidden network — contacts, calls, records, and the relationships between them. Most of it sits in pieces, unseen and unworked. Connect those points, the way stars become constellations or neurons become a mind, and the picture starts to run itself.
That’s the work I care about: giving people real control and understanding of their own data, so they can build the future on their own vision and values — not a vendor’s roadmap. Proven with healthcare practices; built for anyone serious about growth.
“Working with Sukh is discovering value you didn’t know was sitting in your own business.”
How past clients describe itIncluding the part most won’t tell you:
where AI doesn’t belong yet.
The fastest way I lose a sale is by being honest about it. I’d rather you trust the advice — and the result has to show up on your P&L, or it doesn’t ship.
Let’s start a conversation.
Thirty minutes to map where you’re losing money, what it would take to fix it, and whether I’m the right person to build it with you.
A working session, not a sales pitch.